De-Escalation Training

取消政策

1. Booking & Payments •All sessions must be booked in advance. •A 25% deposit is required to secure bookings; balance is due 7 days before training. •Sessions are first-come, first-served. 2. Cancellations & Rescheduling •24+ hours notice: No penalty. •Less than 24 hours: 50% of class fee will apply; reschedule must occur within 30 days. •Arrivals 10+ minutes late: Considered a missed appointment and subject to rescheduling fee. •No-shows: Non-refundable. 3. Group & On-Site Training •The client must provide a suitable training space, access to necessary equipment, and ensure compliance with safety regulations. •No firearms, ammunition, or weapons permitted, except during designated live-fire sessions at approved ranges. 4. Safety & Liability •Training may involve physical activity and stress-based drills. •Participants must be physically capable of performing course requirements (e.g., CPR compressions, drills, or simulations). •A waiver of liability must be signed before participation. •Seven Shield Safety Solutions is not liable for injuries or medical issues during training. 5. Code of Conduct •All participants must conduct themselves professionally and respectfully. •Disruptive, unsafe, or disrespectful behavior may result in removal without refund. •Alcohol, drugs, or impairing substances are strictly prohibited. 6. Certification Policy •Certification courses require full attendance, participation, and successful demonstration of skills. •Refunds will not be issued if a participant fails to meet certification requirements. 7. Additional Terms •Travel fees may apply for off-site training. •All training materials remain the intellectual property of Seven Shield Safety Solutions and may not be copied, distributed, or reproduced without written consent. •Sessions may be rescheduled due to emergencies or instructor illness without penalty. •If the Company cancels, clients will receive a credit. 8. Agreement By booking with Seven Shield Safety Solutions, the client acknowledges and agrees to these terms. This Liability Waiver & Assumption of Risk Agreement (“Agreement”) is entered into by the undersigned participant (“Participant”) in consideration of being permitted to attend, participate in, or otherwise engage in training or services provided by Seven Shield Safety Solutions, LLC (“Company”).

聯絡資料